FAQ
We accept returns within 30 days of purchase. Items must be unworn and in original condition with tags attached.
Customers in the EU and UK have the right to cancel their order within 14 days of receipt under applicable consumer protection laws. Please note that custom-made or print-on-demand items may be exempt from this right under EU Directive 2011/83/EU and equivalent UK regulations. If you believe your order qualifies for a return, please contact us and we will review your request.
Typical production and shipping times:
- Production time: 3–7 business days (varies by print provider)
- US shipping: 3–5 business days after production
- International: (EU, UK, and Asia) typically take 10–30 business days to arrive due to print-on-demand production time (3–7 days) plus international shipping. Delivery times may vary by country and are estimates only. Customers are responsible for any import duties or taxes applicable in their country.
The store ships to the following locations: AD, AE, AL, AM, AT, AU, AX, BA, BE, BG, BY, CA, CH, CY, CZ, DE, DK, EE, ES, FI, FO, FR, GB, GE, GG, GI, GL, GP, GR, HK, HR, HU, IE, IL, IM, IS, IT, JE, JP, KR, LI, LT, LU, LV, MC, MD, ME, MK, MT, MY, NL, NO, NZ, PL, PT, RE, RO, RS, SE, SG, SI, SK, SM, TR, UA, US, VA, XK
You can email us at info@housemoneysociety.com. We will do our best to answer product-related questions from customers by the next day.